Managed IT, co-managed IT and security
We take ongoing responsibility for your technology: support, security, Microsoft 365, backups and planning. Either we become your IT department, or we work alongside the IT staff you already have.
“Well worth the investment for security.”
“[This team] has been a great experience for our team!”
“Very professional, communicative, and made the process smooth from start to finish.”
“They communicate clearly, follow through on commitments...”
In short
Built for companies of roughly 50 to 500 people that want IT handled properly: documented, secured and planned.
The short answer
ManagedITServices.Tech is a managed service provider (MSP) for small and mid-sized US businesses. It offers fully managed IT, co-managed IT and outsourced IT departments covering help desk, monitoring, Microsoft 365, security, backups and planning, priced per user, device and network, on longer-term agreements.
Support
There are three ways to ask for help: send us an email, submit a ticket from the portal or give us a call. For urgent issues, just give us a call.
Industries
12
Industries with specific IT and compliance needs, from healthcare and legal to defense contractors
Coverage
20
US metros, remote-first, with on-site help arranged when needed
Monday to Friday, 7:30 AM to 5:30 PMOffice hours for support. Extended coverage, 24/5 or 24/7, is available as an add-on.
Pricing
Each Managed Service is a separate fee, so an office with no server pays no server fee. Endpoint MDR Plan I, email security and security training are included. Managed IT is on a longer-term agreement, not month to month.
Managed Services fees
Optional add-ons
Choose a model
Pick the model that matches who does IT in your business today. You can move between them as you grow. Already have a provider that is not working? How switching works
For companies with no IT staff
For companies with an IT lead or team
For companies whose IT person left
What is included
Security, backups and Microsoft 365 come with support, because managing one without the others does not work. Extras such as 24/7 MDR, penetration testing or VoIP are add-ons you choose.
What is managed IT?Taking over
We work remotely first because it is faster and less disruptive. Most issues are fixed without anyone visiting your office. When a problem needs hands on site, we arrange it and keep working on it remotely in the meantime.
We review users, devices, network, Microsoft 365, security and backups, and flag what needs fixing first.
Monitoring and security tools installed, admin access secured, shared passwords changed.
Network diagrams, accounts, vendors and procedures written up. You own the documentation.
Everyday support begins, followed by regular reviews of risks, hardware and budget.
Industries
What we manage, and what we leave to your software vendors, depends on your industry. Each page says plainly where the line is. All industries
Where we work
Remote-first support for businesses in these metros, with on-site help arranged when a problem needs it. All locations
Reviews
They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. ... Their support team [is] quick to respond and assist. Well worth the investment for security.
The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!
The team is INCREDIBLE! ... All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!
As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. ... They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.
I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!
[This team] has been a great experience for our team! They are literally a phone call away and local. Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!
Mo and [this team] solved an 8 year problem we’ve had with intermittent connectivity at our restaurants. We had worked with 4-5 other companies and they never solved what the issue was. Turns out Mo’s team just did the work tracing back all the issues and solving the problem at the root.
Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. ... Knowing he’s just a call or text away is extremely reassuring.
He walks me through everything like a seasoned pro, reaches out to colleagues, stays on the phone, and does not leave me stranded. ... Patient, kind, and committed to helping a very overwhelmed person get through a very unnecessary crisis.
Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.
Managed IT means a provider takes ongoing responsibility for your technology for a predictable monthly fee, instead of billing you each time something breaks.
Yes. Co-managed IT supports your in-house team with tools, security monitoring and coverage, following a written split of duties.
With separate monthly fees for supported users, workstations, servers and the network. A written quote shows each count and each rate, plus any add-ons you choose.
Yes. Onboarding and security work take real effort up front, so every agreement is longer-term.
We support businesses in 20 major US metros remote-first. When a problem needs someone on site, we arrange it.
Next step
Tell us your users, workstations and locations, and we will send a written quote.
Monday to Friday, 7:30 AM to 5:30 PM