What a managed IT agreement covers in Atlanta
The help desk, monitoring, patching, Microsoft 365, security, backups and planning, for every office and remote employee.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in Atlanta: what we see
Atlanta is a logistics and financial hub, and companies here regularly receive detailed security questionnaires from larger partners, carriers and custodians. Offices spread from Midtown to Alpharetta make a consistent setup across locations worth a lot.
Typical example An Atlanta company with offices from Midtown to Alpharetta and partners who ask detailed security questions.
Fully managed, co-managed or outsourced
Who we manage IT for in Atlanta
Most often financial advisory firms, logistics and distribution companies, medical practices, law firms and real estate and property management firms, in Midtown, Buckhead, Downtown and Perimeter Center, plus Alpharetta, Marietta and Sandy Springs.
Onboarding your Atlanta office
First we review what you have. Then we lock down admin accounts, roll out monitoring and security tools and write it all down.
Remote-first, on-site when needed
Our engineers connect to your computers securely, so most problems are solved while you watch rather than after a visit.
For hands-on work in Atlanta, such as a failed switch or a new desk setup, we coordinate a vetted local partner and stay on the ticket.
Support hours for Atlanta: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Each month Atlanta businesses pays only for the Managed Services it has, such as users, workstations, servers or the network, each counted on its own. Growth is easy to budget, because each new person or computer adds one known fee. We work on longer-term agreements, which pay for the onboarding and documentation done at the start.