Who we are
ManagedITServices.Tech is a managed service provider based in Texas. We support businesses across the US, mostly companies with 50 to 500 people that rely on technology every day but do not want to build an IT department.
What we do
We run IT three ways: fully managed IT for businesses with no IT staff, co-managed IT for businesses that have some, and an outsourced IT department for those that want the whole function handled. Every agreement is built from the same Managed Services:
- Managed Cybersecurity: Endpoint MDR, email filtering and training.
- Managed Microsoft 365: Accounts, licenses, mailboxes and Teams.
- Managed Backup and Recovery: 100 GB per workstation, plus full DR.
- Managed Network and Wi-Fi: Firewall, switches, Wi-Fi and VPN.
- Managed Endpoints and Patching: Patching, Endpoint MDR and monitoring.
- Managed Help Desk: Email, portal or phone help for staff.
- vCIO and IT Planning: Business reviews, roadmaps and IT budgets.
- Compliance Support: HIPAA, CMMC and FTC Safeguards support.
Who we work with
Many of our clients work in regulated or deadline-driven fields, where downtime and data loss cost the most: Medical Practices, Dental Offices, Law Firms, Accounting Firms, Financial Advisors, Manufacturers, Defense Contractors, Construction, Architects and Engineers, Nonprofits, Real Estate, Logistics. See all industries for what each one needs.
How we work
There are three ways to ask for help: send us an email, submit a ticket from the portal or give us a call. For urgent issues, just give us a call.
We work remotely first because it is faster and less disruptive. Most issues are fixed without anyone visiting your office.
Support hours are Monday to Friday, 7:30 AM to 5:30 PM.
What we are clear about
- Every managed IT agreement is longer-term. We do not offer month-to-month plans.
- The help desk is part of managed IT. We do not sell it alone.
- We help you prepare for CMMC and support HIPAA controls. We do not certify, audit or perform risk analyses.
- Support hours are Monday to Friday, 7:30 AM to 5:30 PM, with 24/5 or 24/7 coverage available as an add-on.
- We do not have offices in every city we serve. We work remote-first and arrange on-site help when needed.
Why the pricing works
Managed IT is priced per Managed Service, and you pay only for the ones you have: supported users, managed workstations, managed servers and the managed network, each a separate monthly fee. The bill follows what you actually have, whether that is many email users with few computers, more computers than people or no server at all.
Where to find us
Our corporate office is at 11224 Southwest Fwy, Suite 250-3, Houston, TX 77031. Call (888) 919-8088 during office hours, or request a quote online. See the cities we serve.