What a managed IT agreement covers in Phoenix
The help desk, monitoring, patching, Microsoft 365, security, backups and planning, for every office and remote employee.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in Phoenix: what we see
Semiconductor and aerospace growth across the Valley has created a supply chain of small manufacturers in Chandler, Tempe and Mesa. Arizona does not observe daylight saving time, so our Phoenix hours shift by an hour between winter and summer.
Typical example A growing Phoenix manufacturer that supplies larger semiconductor or aerospace companies.
Fully managed, co-managed or outsourced
Who we manage IT for in Phoenix
Most often manufacturers, defense suppliers, construction companies, medical practices and real estate and property management firms, in Downtown, the Camelback Corridor, Tempe and Scottsdale, plus Scottsdale, Tempe and Chandler.
Onboarding your Phoenix office
First we review what you have. Then we lock down admin accounts, roll out monitoring and security tools and write it all down.
Remote-first, on-site when needed
Working remotely means nobody waits for a drive across town. An engineer connects, fixes the problem and notes it on the ticket.
For hands-on work in Phoenix, such as a failed switch or a new desk setup, we coordinate a vetted local partner and stay on the ticket.
Support hours for Phoenix: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for Phoenix businesses is built from separate monthly fees for supported users, workstations, servers and the network. Shared front-desk or shop-floor PCs are covered by the workstation fee without adding users. The agreement is a longer-term one, so the security and documentation work has time to pay off.