What a managed IT agreement covers in Denver
Every agreement includes the help desk, device monitoring and patching, Microsoft 365, security, backups and planning reviews.
- Help deskStaff email, open a portal ticket or call people who know your setup.
- Monitoring and patchingEvery workstation and server watched and kept current.
- Microsoft 365Accounts, licenses, mail flow and security settings.
- SecurityEndpoint MDR Plan I, email filtering and security training.
- Backups100 GB per workstation, with full disaster recovery as an add-on.
- Network and Wi-FiFirewall, switches, Wi-Fi, segmentation and VPN.
- PlanningRegular reviews, a hardware roadmap and a budget.
Managed IT in Denver: what we see
Colorado has a large aerospace and space industry along the Front Range, and its suppliers often need CMMC preparation. Many Denver firms also have staff working from the foothills and mountain towns, so secure remote access matters as much as the office network.
Typical example A Denver engineering or aerospace firm with office staff and remote staff.
Fully managed, co-managed or outsourced
Who we manage IT for in Denver
Most often defense suppliers, construction companies, medical practices, architecture and engineering firms and nonprofits, in Downtown and LoDo, the Denver Tech Center, Cherry Creek and RiNo, plus Aurora, Lakewood and Englewood.
Onboarding your Denver office
Onboarding starts with an assessment. Admin access is secured, tools are installed and everything is documented before we take over support.
Remote-first, on-site when needed
Our engineers connect to your computers securely, so most problems are solved while you watch rather than after a visit.
Most Denver issues are fixed remotely, and for the rest we schedule a local partner and manage the visit from start to finish.
Support hours for Denver: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for Denver businesses works as a monthly fee per user plus separate fees per workstation, per server and for the network, so the bill follows real headcount and real devices. An office with more email users than computers pays mostly user fees. A longer-term agreement is what lets us plan hardware refreshes and security upgrades with you.