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A Managed Service, billed monthly

Managed Network and Wi-Fi

Your firewall, switches, routers and Wi-Fi configured and administered remotely by the same team that supports your staff.

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The short answer

A managed network is one where an outside team configures and maintains the firewall, switches, routers and Wi-Fi. The ManagedITServices.Tech managed network service includes remote network administration, firewall, switch and router configuration, access points and Wi-Fi, network segmentation, remote access and VPN management, and network troubleshooting. VoIP phones are an optional add-on.

What is included

  • Remote network administration
  • Firewall configuration
  • Switch and router configuration
  • Access points and Wi-Fi
  • Network segmentation
  • Remote access and VPN management
  • Troubleshooting network problems

See Managed network in the service catalog

Firewalls, switching and Wi-Fi

Business-grade equipment, set up for coverage and security. Every configuration is backed up and documented, so a failed device can be replaced and configured the same way.

Segmentation and remote access

Guest Wi-Fi and devices that do not need staff systems are kept on separate network segments. Remote access and VPN connections are managed so staff can work from home or on the road securely.

Troubleshooting and vendors

When the network misbehaves, we troubleshoot it and call your internet provider for you, so problems are not bounced between vendors. Where you have a second internet connection, the firewall can be set to fail over to it.

Phones

VoIP phones are an optional add-on with unlimited US mainland minutes, softphone apps, a custom phone menu (IVR) and custom greetings. We also support phone systems such as 3CX and Yeastar alongside the network.

See VoIP phones in the service catalog

Frequently Asked Questions

What does the managed network service cover?

Remote network administration, firewall, switch and router configuration, access points and Wi-Fi, network segmentation, remote access and VPN management, and network troubleshooting.

Can you manage more than one office?

Yes. Each office with a firewall, switches or Wi-Fi we manage is set up and documented the same way.

Do we need to replace our equipment?

Not always. We review what you have during the assessment and only recommend replacing equipment that is unsupported or unreliable.

Do you provide phone service?

Yes, through the VoIP phones add-on: unlimited US mainland minutes, softphone apps, a custom phone menu and custom greetings.

Next step

See what managed IT would cost

Tell us your users, workstations and locations.

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Monday to Friday, 7:30 AM to 5:30 PM

Reviews

What clients say

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. ... Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! ... All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. ... They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

Merandie

[This team] has been a great experience for our team! They are literally a phone call away and local. Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

Ciana

Mo and [this team] solved an 8 year problem we’ve had with intermittent connectivity at our restaurants. We had worked with 4-5 other companies and they never solved what the issue was. Turns out Mo’s team just did the work tracing back all the issues and solving the problem at the root.

RyanRestaurants

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. ... Knowing he’s just a call or text away is extremely reassuring.

Dee

He walks me through everything like a seasoned pro, reaches out to colleagues, stays on the phone, and does not leave me stranded. ... Patient, kind, and committed to helping a very overwhelmed person get through a very unnecessary crisis.

Joan

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

Curtis

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