Pay only for the Managed Services you have
Managed IT is priced per Managed Service, and you pay only for the ones you have: supported users, managed workstations, managed servers and the managed network, each a separate monthly fee. The bill follows what you actually have, whether that is many email users with few computers, more computers than people or no server at all.
Many MSPs quote one higher per-user rate with devices built in, on the assumption that every person has two devices. That is not how we price. No two businesses are the same: some have more users than workstations, others have more workstations than users, so we separate the fees and the bill follows what you really have.
Our pricing: per Managed Service
- Separate fees for users, workstations, servers and the network
- Built from what you actually have
- More people than computers: you pay for users, not for devices you do not own
- More computers than people: shared PCs are covered without adding users
Bundled per-user pricing
- One rate per person, with devices built in
- Usually assumes two devices for every user
- Businesses with fewer devices pay for ones they do not have
- Shared PCs, servers and the network are hidden inside the rate
A machine shop may have twenty shared PCs and nine email users. A brokerage may have twenty-five agents, eight desks and no server at all. Separate fees mean each pays for what it actually has.
Law office
14 users+12 workstations+1 server+network
Most people have one desk computer, and one server holds the document system. A couple of partners work from a laptop only.
Machine shop
9 users+22 workstations+2 servers+network
Shared shop-floor PCs outnumber the people who log in to email.
Property manager
25 users+8 workstations+network
Leasing agents work from phones and tablets, and files live in Microsoft 365, so there is no server to manage.
Illustrations only. Your quote uses your real counts and systems.
What counts as a user and a workstation
A user
- A person with a Microsoft 365 or email account
- Includes their help desk access and account security
- Shared mailboxes are usually not counted
A workstation
- A desktop or laptop we monitor, patch and protect
- Shared PCs on a shop floor or at a front desk
- Servers and the network are priced on their own lines
Services and add-ons
Supported users cover support and account care for each person, including email filtering and security training. Workstations cover patching, Endpoint MDR Plan I, backups and monitoring. Servers add 24/7/365 monitoring, health checks and Endpoint MDR Plan I, and the managed network covers the firewall, switches, routers and Wi-Fi.
Add-ons are optional and priced on their own: Endpoint MDR Plan II, password management, penetration testing, a compliance platform, extended help desk coverage, block hours, backup and disaster recovery, software licenses and subscriptions, VoIP and AI automation.
What is not included
- Hardware and software purchases, which we can source and you pay for directly
- Large projects such as office moves, migrations or CMMC remediation, which are quoted separately
- Support for line-of-business applications beyond what the vendor covers
Agreement length
Managed IT is on a longer-term agreement, not month to month. Onboarding, documentation and security work take real effort up front, and a longer agreement lets us do that work properly.
Getting a quote
Tell us how many users, workstations, servers and locations you have, plus any compliance needs. We review your systems and send a written quote.