ManagedITServices.Tech

Included in every managed IT agreement

Managed Cybersecurity Services

Security is part of managed IT, not an add-on you buy later. The same team that manages your computers and accounts protects them, which means fewer gaps and faster action.

The short answer

Managed cybersecurity is the ongoing protection of a business’s devices, accounts and data by an outside team. At ManagedITServices.Tech it comes with managed IT: Endpoint MDR Plan I on every managed workstation and server, Microsoft 365 spam and phishing filtering, and security awareness training with phishing simulation. Endpoint MDR Plan II, password management, penetration testing and a compliance platform are optional add-ons.

What is included

  • Endpoint MDR, Plan I, on every managed workstation and server
  • Microsoft 365 spam and phishing filtering for every supported user
  • Security awareness training and phishing simulation for every supported user
  • Patching for Windows, macOS and Linux workstations and for servers
  • Firewall configuration, network segmentation and VPN management with the managed network

See security in the service catalog

Layered protection

No single tool stops every attack, so we stack simple, proven controls. Each one blocks a different route in.

AccountsMFA everywhere, admin rights limited, old accounts removed.
EmailSpam and phishing filtering for Microsoft 365.
DevicesEndpoint MDR Plan I and timely patches.
NetworkFirewall configuration, segmentation and managed VPN.
DataManaged workstation backups, with tested recovery as an add-on.
PeopleSecurity awareness training and phishing simulation.

Security add-ons

Some businesses need more than the protection that comes with managed IT. These add-ons are optional and priced on their own.

  • Endpoint MDR, Plan II: fully managed MDR with 24/7 protection, managed application control and cloud response
  • Password management: an encrypted vault and passphrase generator on a SOC 2 Type 2 and ISO 27001 certified platform
  • Penetration testing: external or internal, up to 25 IP addresses, twice a year with a remediation scan after each test, on a 1-year term
  • Compliance platform: CyberStarters, SOC 2, HIPAA, GDPR, ISO 27001 or AI Compliance, each framework a separate add-on

Monitoring

We monitor for security alerts such as suspicious sign-ins, new mailbox forwarding rules, account changes and unusual email activity. Alerts are reviewed by our team during office hours and handled as tickets, so there is a record of what was seen and what was done.

Multifactor authentication

MFA is the single most effective control for most small businesses. CISA recommends it for every account that supports it. We roll it out in a planned way, starting with email and admin accounts, so staff are not locked out on day one.

Insurance and compliance questions

Cyber insurance applications ask direct questions: do you use MFA, do you have endpoint protection, are backups tested? We document the controls in place so your answers are accurate. The same documentation supports HIPAA, FTC Safeguards and CMMC work.

Compliance support

Sources

Information on this page is general and is not legal or compliance advice.

Frequently Asked Questions

Is cybersecurity extra?

No. Endpoint MDR Plan I, Microsoft 365 email filtering and security awareness training come with managed IT. Endpoint MDR Plan II, password management, penetration testing and the compliance platform are optional add-ons.

What is the difference between Endpoint MDR Plan I and Plan II?

Plan I is included with every managed workstation and server. Plan II is an add-on that adds fully managed MDR with 24/7 protection, managed application control and cloud response.

Do you train staff?

Yes. Security awareness training and phishing simulation are included with every supported user.

Do you offer penetration testing?

Yes, as an add-on. External or internal tests cover up to 25 IP addresses and run twice a year, with a remediation scan after each test, on a 1-year term.

When are security alerts reviewed?

Security alerts are reviewed by our team during office hours, Monday to Friday. Endpoint MDR and email filtering work continuously, and Plan II adds 24/7 managed protection.

Next step

See what managed IT would cost

Tell us your users, workstations and locations.

Get a quote

Monday to Friday, 7:30 AM to 5:30 PM

Reviews

What clients say

They were: Responsive. Efficient. Detailed. Empathetic. 15 years in business and I didn’t realize the potential that an IT company could provide. ... Their support team [is] quick to respond and assist. Well worth the investment for security.

ElleBusiness owner

The entire IT team has been great to work with. They have handled everything for our startup veterinary clinic and the entire process has been simple and smooth from the beginning. Highly recommend!

CynthiaVeterinary clinic

The team is INCREDIBLE! ... All of the Techs that work there are so nice and very helpful, also, the owners are small town business owners. Give these guys a chance to help YOU!

JosieLaw firm

As an IT administrator managing environments across multiple offices, I have high expectations for the vendors and partners we work with, and [this team] has consistently met them. ... They communicate clearly, follow through on commitments, and take the time to actually understand our environment rather than offering one-size-fits-all answers.

ZainIT administrator, multi-office company

I had a great experience working with Amin. Very professional, communicative, and made the process smooth from start to finish. Highly recommend them for anyone needing reliable and efficient service!

Merandie

[This team] has been a great experience for our team! They are literally a phone call away and local. Amin has stopped in our office first thing when he hears we need his help! I recommend 10/10 to assist you in the IT world!

Ciana

Mo and [this team] solved an 8 year problem we’ve had with intermittent connectivity at our restaurants. We had worked with 4-5 other companies and they never solved what the issue was. Turns out Mo’s team just did the work tracing back all the issues and solving the problem at the root.

RyanRestaurants

Our office has worked with Amin as our computer tech. He has been very professional and courteous yet personable with all staff members. ... Knowing he’s just a call or text away is extremely reassuring.

Dee

He walks me through everything like a seasoned pro, reaches out to colleagues, stays on the phone, and does not leave me stranded. ... Patient, kind, and committed to helping a very overwhelmed person get through a very unnecessary crisis.

Joan

Great working experience with the team. Very professional and very helpful and patient. Really appreciate their work.

Curtis
Palette