Why Houston IT teams add a partner
Houston companies with an IT employee often hand us patching, backups and security monitoring while their person keeps the business applications.
A small IT team is expected to cover networking, security, Microsoft 365, backups and every business application. Co-managed IT takes on the platform work so your people can focus on the business.
A written split of duties
Who owns what is written down at the start and reviewed as you grow.
| Task | Your IT staff | Our team |
|---|---|---|
| Help desk for staff | ● | ● |
| Business applications | ● | |
| Patching and endpoint protection | ● | |
| Security alert review | ● | |
| Backups and test restores | ● | |
| Microsoft 365 administration | ● | ● |
| Projects and vendor management | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
Vacations, sick days and big projects no longer leave the office without IT.
Both teams share one ticket history, so nobody has to explain a problem twice.
Serving Houston and nearby
Downtown, the Energy Corridor, the Galleria and Uptown and Greenway Plaza, plus Katy, Sugar Land and The Woodlands. When a Houston issue needs hands on a device, we send a technician or a trusted local partner while remote work continues.
Support hours for Houston: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Pricing for co-managed clients in Houston is built from separate monthly fees for supported users, workstations, servers and the network. Part-time staff who only use email are a user fee and nothing more. Longer agreements keep the price steady and give us room to fix root causes instead of symptoms.