Why Nashville IT teams add a partner
Nashville healthcare firms with an IT lead use co-managed IT for monitoring and HIPAA documentation.
One or two IT people cannot be experts in firewalls, endpoint security, Microsoft 365 licensing and backup testing all at once. We take the platform work so they can stay close to the business.
A written split of duties
We agree in writing which tasks stay with your staff and which are ours.
| Task | Your IT staff | Our team |
|---|---|---|
| Front-line support calls | ● | |
| Escalated server and network issues | ● | |
| Endpoint protection and alerts | ● | |
| Microsoft 365 licensing | ● | ● |
| Test restores | ● | |
| Hardware purchasing | ● | |
| IT roadmap and budget | ● | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
Your IT person stops being a single point of failure.
Shared documentation means our engineers already know your network when your lead is out.
Serving Nashville and nearby
Downtown, the Gulch, Midtown and Music Row and Cool Springs, plus Franklin, Brentwood and Murfreesboro. If a problem needs someone on site in Nashville, we coordinate a local partner while our engineers keep working the issue remotely.
Support hours for Nashville: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
Each month co-managed clients in Nashville pays only for the Managed Services it has, such as users, workstations, servers or the network, each counted on its own. A conference room PC or a warehouse scanner station is a workstation, even if no one owns it. Agreements run for a longer term rather than month to month.