Why San Diego IT teams add a partner
San Diego suppliers with an IT lead use co-managed IT for day-to-day systems.
Your staff know the business. We bring the monitoring stack, the security tools and the second set of hands they have been asking for.
A written split of duties
Responsibilities are documented task by task, so nothing falls between two teams.
| Task | Your IT staff | Our team |
|---|---|---|
| Password resets and access requests | ● | ● |
| Line-of-business software | ● | |
| Windows and app patching | ● | |
| Firewall and Wi-Fi changes | ● | ● |
| Backup monitoring | ● | |
| New hire setup | ● | |
| Security awareness training | ● |
Every co-managed agreement starts with a version of this table, written for your business and reviewed as you grow.
Coverage when your IT person is out
When your IT lead is away or buried in a project, our team keeps the everyday work moving.
We work from the same tickets and documentation as your team, so a handoff on Friday afternoon does not lose context.
Serving San Diego and nearby
Downtown, Sorrento Valley, UTC and La Jolla and Kearny Mesa, plus Carlsbad, Chula Vista and Escondido. Most San Diego issues are fixed remotely, and for the rest we schedule a local partner and manage the visit from start to finish.
Support hours for San Diego: Monday to Friday, 7:30 AM to 5:30 PM.
Pricing
The monthly price for co-managed clients in San Diego is made of the Managed Services it needs: a per-user fee for accounts and support, a per-workstation fee for each managed computer, and a server or network fee only where those apply. Growth is easy to budget, because each new person or computer adds one known fee. A longer-term agreement is what lets us plan hardware refreshes and security upgrades with you.