The roles you get
Front-line support
Calls, emails and portal tickets from your team.
Infrastructure
Firewalls, switches, Wi-Fi and Microsoft 365.
Protection
Monitoring, patching, backups and training.
Strategy
Roadmaps, renewals and hardware refresh plans.
When Austin companies outsource IT
Austin companies that outgrow ad hoc IT move to an outsourced IT department instead of hiring several specialists.
Austin companies adopt cloud tools early and hire quickly, and that leaves gaps: shared admin passwords, laptops nobody tracks and Microsoft 365 settings left at their defaults. Managed IT closes those gaps without slowing down hiring.
Taking over cleanly
Gather
Domain, Microsoft 365, firewall and backup credentials.
Protect
Multi-factor sign-in on, old accounts closed.
Record
Asset list, diagrams and runbooks, owned by you.
Take over
Help desk, patching and alerts move to our team.
Hours and on-site help in Austin
Monday to Friday, 7:30 AM to 5:30 PM.
When a Austin issue needs hands on a device, we send a technician or a trusted local partner while remote work continues.
Who outsources IT to us in Austin
Mostly defense suppliers, manufacturers, medical practices, law firms and nonprofits in Downtown, the Domain, East Austin and Southwest Parkway, plus Round Rock, Cedar Park and Georgetown.
Pricing
Each month Austin companies that outsource IT pays only for the Managed Services it has, such as users, workstations, servers or the network, each counted on its own. Shared front-desk or shop-floor PCs are covered by the workstation fee without adding users. We work on longer-term agreements, which pay for the onboarding and documentation done at the start.