The roles you get
Support desk
The people your staff call when something breaks.
Systems engineers
Network, cloud, servers and email kept healthy.
Security lead
Endpoint protection, MFA and phishing training.
vCIO
A plan and budget reviewed with you each quarter.
When San Jose companies outsource IT
San Jose companies without IT staff get a full outsourced department.
San Jose businesses often have engineers on staff who could run IT but should not have to. Co-managed IT hands routine work such as patching, backups and Microsoft 365 administration to us while your technical people stay on the product.
Taking over cleanly
Inventory
Every computer, account, license and vendor listed.
Lock down
Admin passwords rotated and former staff access removed.
Write it down
Network maps and procedures stored where you can see them.
Go live
Your team calls us, and monitoring starts on every device.
Hours and on-site help in San Jose
Monday to Friday, 7:30 AM to 5:30 PM.
If a problem needs someone on site in San Jose, we coordinate a local partner while our engineers keep working the issue remotely.
Who outsources IT to us in San Jose
Mostly manufacturers, architecture and engineering firms, medical practices, accounting and tax firms and defense suppliers in Downtown, North San Jose, Santa Clara and Sunnyvale, plus Santa Clara, Sunnyvale and Milpitas.
Pricing
For San Jose companies that outsource IT, each person with an account is one user fee, each computer we manage is one workstation fee, and servers and the network are priced on their own lines. A conference room PC or a warehouse scanner station is a workstation, even if no one owns it. A longer-term agreement is what lets us plan hardware refreshes and security upgrades with you.